Helpdesk

Training & Documentation

• Laptops Reset for Personal Use

Software & Business Apps

• How to Remove Sharepoint Shortcut Links in File Explorer
• Collect Sophos Logs for Troubleshooting

Network & Security

• MFA - Setting up your Microsoft Authenticator
• Links in Outlook are not opening in default browser (Chrome or Edge)
• Links in Outlook are not opening in default browser (Chrome or Edge)
• Teams mapping of I: Drive folders

Email, Phone & Collaboration

• Outlook Metered Network warning
• Add a shared mailbox to Outlook mobile
• Outlook - Set Up On An iOS (Apple iPhone/iPad) Mobile Device