Daniel Prouty
- Total activity 28
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 22
Activity overview
Latest activity by Daniel Prouty-
Daniel Prouty created an article,
Collect Sophos Logs for Troubleshooting
please follow the steps in this video (you can start at 1:45) to collect the log. https://techvids.sophos.com/share/watch/VVs7hAWkppYQWYeP3zNsVL Steps also illustrated below with screenshots First...
-
Daniel Prouty created an article,
How do I submit a Helpdesk ticket?
Welcome to the new CARET Helpdesk! This article will give you a quick overview of how to submit a ticket directly to Helpdesk using the new Knowledge Base. Please follow the instructions provided b...
-
Daniel Prouty created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
-
Daniel Prouty created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
-
Daniel Prouty created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
-
Daniel Prouty created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...